Scooter Riding Instructions

Start

-Open our app

-Scan the QR code on the handlebar of the e-scooter you want to rent

-Accept terms and rider agreement

-Wear your helmet

-Grab the handlebar with both hands

-Push the kickstand into the upright position with your foot

-Use your foot to give a push forward to enable the throttle and then push down on the throttle located on the right handlebar

Stop

The hand break is the only method of slowing or stopping.

-Press the hand break located on the left or right handlebar

-Do not step on the rear fender

Speed

Speed varies by zone type and color

Maximum Speed: The speed is set to a maximum of 25 km/hr. There is automatic breaking in instances, such as going downhill, when you might otherwise exceed that speed.

Slow Zone: In designated slow zones, indicated on the map, the speed is restricted to a 18 km/hr and will adjust automatically.

No-Go Areas: These are designated in the app as Black zones. The scooters will not operate in these areas and the scooter will automatically shut off in these areas.

Restricted Areas: These are designated in the app as Red zones. The scooters cannot be Parked in these areas but rider can ride in these areas.

Battery life

The amount of driving time can change depending on various factors such as speed and terrain.

Check the battery life when you scan the QR code. Do not rent e-scooters with 20% or less battery life. While riding, monitor battery life on the e-scooter’s display panel.

Your e-scooter will not function under 15% battery life. Your trip will end at 15% battery life and the e-scooter will go offline.

You can leave the e-scooter in a safe place out of the way of the public.

Geo-fence

Our e-scooters will only work within Moncton, Dieppe and Riverview.

Refer to Riding zones

On the e-Scooters app, after you scan the scooter QR code, you will see a city map with geo-fence overlay, along with riding and restricted zones.

If you leave the operational area the e-scooter will notify you that you are outside the geo-fence and disable the throttle. You will need to manually push the e-scooter back into the geo-fence.

Safety

Click here to review the ways to stay safe while driving an e-scooter and make yourself aware of scooter regulation in Moncton.

Please be considerate of pedestrians and motor vehicles.