FAQ
Frequently asked questions
How do I rent a scooter?+
Download our app, create an account, locate a nearby scooter on the map, and unlock it using the app.
What do I need to rent a scooter?+
A smartphone with our app installed, and a payment method linked to your iRoll Wallet.
How much does it cost?+
Rental prices vary depending on duration and demand. You can view exact pricing in the app before starting your ride.
Do I need to wear a helmet?+
Yes, for your safety, helmets are mandatory. We encourage all riders to bring their own (BYOH).
Where can I ride the scooter?+
Anywhere within our geofenced zone across Moncton, Riverview and Dieppe. Scooters won't work outside this zone or on highways.
How do I end my ride?+
Park the scooter in a safe location and confirm the end of your ride within the app.
Is there a minimum age requirement?+
Yes, riders must be at least 16 years old.